All Systems Operational
Uptime over the past 90 days. View historical uptime.
EU Ireland ? Operational
90 days ago
99.84 % uptime
Today
EU Frankfurt ? Operational
90 days ago
99.83 % uptime
Today
US east coast ? Operational
90 days ago
99.83 % uptime
Today
Japan Tokyo ? Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
System outage
Resolved - The DNS connectivity issue has been fixed, and our services are fully operational. Note that users who accessed our services during the outage may need to clear their DNS cache. Contact support@rossum.ai if issues persist.
Nov 20, 11:37 UTC
Monitoring - This incident has been resolved. If you continue to have issues please contact support.
Nov 20, 10:53 UTC
Investigating - We are continuing to investigate this issue. The problem remains only in Japan and EU Frankfurt deployments due to different DNS settings.
Nov 20, 10:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results. Clearing DNS cache can speedup the DNS propagation.
Nov 20, 10:10 UTC
Investigating - We are currently experiencing a partial DNS outage causing application unavailability for some customers. The issue has already been resolved but the problem can persist for tens of minutes until DNS records propagate.
Nov 20, 10:03 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Application slowdown
Resolved - This incident has been resolved.
Nov 7, 16:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 15:22 UTC
Identified - We have identified the bottle neck, working on long-term solution.
Nov 7, 14:39 UTC
Investigating - Our application is currently experiencing some slowdown. Our team is already investigating.
Nov 7, 14:33 UTC
Nov 6, 2024

No incidents reported.

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