All Systems Operational
Uptime over the past 90 days. View historical uptime.
EU Ireland ? Operational
90 days ago
99.82 % uptime
Today
EU Frankfurt ? Operational
90 days ago
99.83 % uptime
Today
US east coast ? Operational
90 days ago
99.83 % uptime
Today
Japan Tokyo ? Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Component outage
Resolved - The issue has been fully resolved. If you still experience problems on the main screen when viewing documents, please get in touch with our support team at support@rossum.ai.
Oct 18, 15:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 14:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 18, 13:48 UTC
Investigating - We have an issue with document dashboard and correct document status propagation.
Oct 18, 13:30 UTC
Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024
Application slowdown
Resolved - This incident has been resolved.
Oct 11, 22:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 22:31 UTC
Investigating - Our application is currently experiencing some slowdown. Importing documents may take longer than usual.
Oct 11, 20:21 UTC
Oct 10, 2024
Component outage
Resolved - This incident has been resolved.
Oct 10, 20:52 UTC
Update - We are continuing to monitor for any further issues.
Oct 10, 20:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 20:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 10, 19:52 UTC
Investigating - Customers using our Aurora engines may experience problems with importing annotations
Oct 10, 18:45 UTC
Oct 9, 2024
Netsuite Imports Down
Resolved - Our developers have fixed the issue with the NetSuite imports. If you have any issues with it, please contact our support team at support@rossum.ai.
Oct 9, 16:04 UTC
Investigating - Some customers using our Netsuite import feature might experience issues and be unable to import documents. Our team is already investigating the issue.
Oct 8, 18:00 UTC
Oct 8, 2024
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