All Systems Operational
Uptime over the past 90 days. View historical uptime.
EU Ireland
Operational
90 days ago
99.57 % uptime
Today
EU Frankfurt
Operational
90 days ago
99.97 % uptime
Today
US east coast
Operational
90 days ago
99.93 % uptime
Today
Japan Tokyo
Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 2, 2023
Application slowdown - Data Matching
Resolved - The team has managed to fix the issue that caused some Data Matching extensions not to work correctly. If you experience any problems, please get in touch with us at support@rossum.ai.
Oct 2, 07:36 UTC
Identified - The issue has been identified, and a fix is being implemented.
Oct 2, 07:32 UTC
Investigating - Some components of our application are currently experiencing some slowdown. Our team is already working on the fix.
Oct 2, 07:09 UTC
Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
System outage
Resolved - The system now scales as expected.
Sep 29, 22:07 UTC
Update - We are continuing to monitor for any further issues.
Sep 29, 21:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 21:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 29, 21:54 UTC
Investigating - Brief outage to overcome resource scaling issues.
Sep 29, 21:44 UTC
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
Short database maintanance
Completed - The scheduled maintenance has been completed.
Sep 25, 20:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 25, 12:40 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
System outage/networking issues
Resolved - The issue has been resolved, and all of our services are now fully operational. If you encounter any further problems, please don't hesitate to contact us at support@rossum.ai.
Sep 18, 19:36 UTC
Identified - We are still experiencing connection issues due to a root cause on our cloud provider's side. For detailed updates, please refer to our cloud provider's status page at https://health.aws.amazon.com/health/status. We'll keep you posted once our services return to normal operation or if we have additional information.
Sep 18, 19:32 UTC
Investigating - We are currently experiencing a system-wide issues. We have identified cause with cloud provider networking issues.
Sep 18, 16:30 UTC
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