All Systems Operational
Uptime over the past 90 days. View historical uptime.
EU Ireland ? Operational
90 days ago
99.22 % uptime
Today
EU Frankfurt ? Operational
90 days ago
99.98 % uptime
Today
US east coast ? Operational
90 days ago
99.99 % uptime
Today
Japan Tokyo ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Master data Upload Failure
Resolved - Upload issues with our dataset import feature have been resolved. Systems are back to normal. Customers who attempted to import a dataset during the incident are kindly requested to re-upload it. For further assistance, please contact support@rossum.ai.
Apr 19, 15:05 UTC
Monitoring - We implemented a fix to address the upload issues that are affecting customers. We are monitoring the situation closely to ensure the solution is effective and that all systems are functioning as expected.
Apr 19, 15:03 UTC
Identified - We have identified the cause of the upload issues affecting customers. Our team is working on implementing a solution to resolve this issue.
Apr 19, 14:54 UTC
Investigating - Customers using our dataset import feature across various extensions, like our Master Data Hub, might experience upload issues. Our team is already investigating the issue.
Apr 19, 14:36 UTC
Apr 18, 2024
Master Data Hub (formerly Data Matching v2) - Extension failure
Resolved - The issue with our Master Data Hub operations has been resolved, and everything is now back to normal. If you have any further questions or continue to experience any issues, please don't hesitate to contact us at support@rossum.ai.
Apr 18, 11:12 UTC
Identified - We have identified the root cause of the errors affecting our Master Data Hub extension. It impacts every customer with a specific dataset. Our team is already working on a solution.
Apr 18, 10:22 UTC
Investigating - Some customers may experience errors when using our Master Data Hub extension. The error only shows in specific cases. The team is already investigating the problem.
Apr 18, 09:21 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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