Data Matching v1 Slowdown
Incident Report for Rossum
The issue has been fully resolved. Should you have any problems, please don't hesitate to contact our support team at
Posted Nov 14, 2023 - 15:15 UTC
The issue seems to be gone; our team is still monitoring the extension.
Posted Nov 14, 2023 - 15:08 UTC
Our team has identified the issue and scaled up some resources to solve the problem.
Posted Nov 14, 2023 - 15:03 UTC
Some clients might experience intermittent document confirmation problems because of Data Matching v1 (legacy) time-out. Our team is investigating the issue.
Posted Nov 14, 2023 - 14:10 UTC
This incident affected: EU Ireland.