Component outage

Incident Report for Rossum

Resolved

The issue has been resolved. Should you have any problems, please write us at support@rossum.ai.
Posted Sep 12, 2023 - 10:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 12, 2023 - 07:32 UTC

Identified

The issue seems to be over now, but we are still investigating the root cause.
Posted Sep 12, 2023 - 07:19 UTC

Investigating

One of our components for document processing has an outage. Our team is already investigating the situation.
Posted Sep 12, 2023 - 05:56 UTC
This incident affected: EU Ireland.