Issue with extension response processing
Incident Report for Rossum
Our team has solved the issue with the extensions. Rossum should be processing documents normally. Should you experience any problems, please get in touch with our support team at
Posted Jul 03, 2023 - 10:30 UTC
Our team has identified the root cause of the issue. Our latest update introduced a bug in the extension response processing. Our team is already working on solving the problem.
Posted Jul 03, 2023 - 10:15 UTC
Some of our clients may have document processing and confirmation issues.
Posted Jul 03, 2023 - 10:00 UTC
This incident affected: EU Ireland and EU Frankfurt.