Degraded service experience

Incident Report for Rossum

Resolved

The performance issue affecting some users has been resolved. All services are now operating normally. If you continue to experience any issues or have any questions, please don't hesitate to reach out to our support team at support@rossum.ai.

Posted Jun 13, 2023 - 21:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 13, 2023 - 20:56 UTC

Investigating

Some users might experience degraded performance. This is related to issues with our cloud provider https://health.aws.amazon.com/health/status

Posted Jun 13, 2023 - 20:12 UTC

This incident affected: US east coast.