Component outage

Incident Report for Rossum

Resolved

This incident has been resolved.
Posted Oct 10, 2024 - 20:52 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 10, 2024 - 20:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 10, 2024 - 20:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 10, 2024 - 19:52 UTC

Investigating

Customers using our Aurora engines may experience problems with importing annotations
Posted Oct 10, 2024 - 18:45 UTC
This incident affected: EU Frankfurt.