Application slowdown

Incident Report for Rossum

Resolved

The issue has been resolved, and services are fully restored. Application performance is back to normal. If you have any further issues, please reach out to us at support@rossum.ai.

Posted Jun 04, 2024 - 12:21 UTC

Monitoring

The fix has been implemented, and we are currently monitoring the system to ensure stability. Service performance is improving, and we are closely observing to prevent further issues.

Posted Jun 04, 2024 - 11:46 UTC

Identified

The root cause has been pinpointed, and our team is actively working on resolving the issue. Some customers may experience slow application performance and intermittent service unavailability.

Posted Jun 04, 2024 - 11:44 UTC

Update

We are continuing to investigate this issue.

Posted Jun 04, 2024 - 11:37 UTC

Investigating

Our application is currently experiencing some slowdown. Our team is already investigating.

Posted Jun 04, 2024 - 11:36 UTC

This incident affected: EU Ireland.