Data Matching component outage

Incident Report for Rossum

Resolved

The team has solved the problem, and the data-matching component affecting multiple services and extensions is back to normal. Please refresh your current page and try it again. If you are still experiencing any problems, please get in touch with us at support@rossum.ai.

Posted Apr 30, 2024 - 18:36 UTC

Identified

Our team has identified the root cause of the problem and is already working on a fix.

Posted Apr 30, 2024 - 18:12 UTC

Investigating

[Extensions] Data Matching Component has an outage. Our team is already investigating the situation.

Posted Apr 30, 2024 - 17:08 UTC

This incident affected: US east coast.