Upload issues with our dataset import feature have been resolved. Systems are back to normal. Customers who attempted to import a dataset during the incident are kindly requested to re-upload it. For further assistance, please contact support@rossum.ai.
Posted Apr 19, 2024 - 15:05 UTC
Monitoring
We implemented a fix to address the upload issues that are affecting customers. We are monitoring the situation closely to ensure the solution is effective and that all systems are functioning as expected.
Posted Apr 19, 2024 - 15:03 UTC
Identified
We have identified the cause of the upload issues affecting customers. Our team is working on implementing a solution to resolve this issue.
Posted Apr 19, 2024 - 14:54 UTC
Investigating
Customers using our dataset import feature across various extensions, like our Master Data Hub, might experience upload issues. Our team is already investigating the issue.