Component outage

Incident Report for Rossum

Resolved

The issue has been fully resolved. If you still experience problems on the main screen when viewing documents, please get in touch with our support team at support@rossum.ai.
Posted Oct 18, 2024 - 15:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 18, 2024 - 14:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 18, 2024 - 13:48 UTC

Investigating

We have an issue with document dashboard and correct document status propagation.
Posted Oct 18, 2024 - 13:30 UTC
This incident affected: EU Ireland.